Sourcing of prospects and organisation of customer contact information to improve the performance of this critical business asset.
Direction, execution and reporting of newsletters and targeted campaigns, including appropriate automated programmes, underpinned by a robust CRM system.
Using integrated web-based software to manage and record all contact with prospects and customers, tracking communication across a range of platforms and channels.
Managing, executing and reporting the findings from bespoke customer survey campaigns.
Website user testing
Gathering unbiased visitor opinion on your site using over-the-shoulder viewing software with audio narration as they complete a selection of pre-set tasks.
B2B website visitor tracking
Going beyond basic analytics to produce detailed and specific visitor data, tracking onsite behaviour at an individual level. This enables the cultivation of a direct relationship with your website visitors, in order to turn them into prospects and customers.
Intelligent, unscripted conversations with fully researched prospects and customers, designed to create movement towards specified sales goals.
Meaningful person-to-person conversations designed to turn pitches and proposals into appointments and sales.
We work with known specialists, selected to suit your budget, who supplement our in-house services. These include: social media trainers, SEO experts, website designers & developers, filmmakers, animators, graphic designers and copywriters.
Social media management
Creating unique high quality content for LinkedIn, Twitter & Facebook and managing your updates and posts.